Frequently asked Questions

Coronavirus

Are you staying open during the present coronavirus restrictions?

Snapped Up is open during the present coronavirus restrictions, as the shoots take place in a socially distanced way and involve meeting with just one person in an outside public place.

I have a shoot booked but I need to isolate

No problem – just get in touch and we can postpone the shoot.

How will coronavirus and the present restrictions affect my shoot?

The shoots are not very different to how they were pre-Covid 19. Obviously I won’t shake your hand when we meet but other than that we would always be outside and at a distance from each other anyway. Depending on the location, there may be fewer toilets available where you can get changed, so it’s worth bringing more accessories and outer layers that you can easily put on in public. Most of the locations are much quieter than normal, which can actually make getting good photos much simpler.

 

I want to book a shoot but don't want to travel during the pandemic

If you don’t want to travel to one of the suggested locations at the moment, we can always arrange a shoot somewhere nearer to where you live. Just get in touch to discuss a bespoke package.

 

General

What are the benefits of professional photos?

Better dating profile pictures up your chances of meeting someone special. Think of your profile picture as the virtual version of a first date – and a great opportunity to make a positive first impression. If your dating profile pictures show you at your best then you’re setting yourself up for success. Getting a professional photographer is a great way to take the stress out of profile pictures and will guarantee you a set of natural, quality photos for online dating.

I always look awful in photos, can you help?

It’s perfectly natural to worry about how you photograph. But there’s a world of difference between a smartphone snap and a professional dating photographer. Natural, relaxed photos will show you at your best. I can’t promise that you’ll suddenly look like Brad Pitt or Angelina Jolie. But I can guarantee a set of natural, flattering dating profile pictures that will make people want to meet you.

I’m nervous about being photographed in public

Public photoshoots are common in London. My setup is discreet and doesn’t involve a lot of lighting equipment etc. If you’re worried about running into someone you know then we’ll discuss a cover story, but it really isn’t anything to worry about. We can also aim for quieter times of day — just pop in any special requests in your booking email.

I have mobility issues

No problem. Let me know when you book the shoot so we can discuss locations – there are plenty of places we can use that are more accessible.

Are you an inclusive business?

100% yes – all colours, races, genders, sexualities and body types are welcome.

Do you have any age restrictions?

You just have to be over 18

Can I see your terms and conditions?

Terms and Conditions can be found here or by following the link at the bottom of the page

Booking

Can I reschedule?

You can reschedule a shoot once but please give me at least 48 hours notice. Rescheduling within 24 hours of the arranged time may be charged at 50% of the fee.

Is there a cancellation fee?

For up to two days before the shoot there is no cancellation fee. Between 48 hours and 24 hours there is a 50% cancellation fee. Shoots cancelled with less than 24 hours notice are charged at 100%.

Why is payment taken at the time of booking?

I receive a lot of booking requests and also run a separate photography business. Paying in advance makes the booking process run more smoothly. It also frees me up to focus on getting the best possible selection of photos from your shoot, rather than chasing invoices.

What package should I buy?

Generally speaking people book the larger packages if they want more photos, more outfit changes and more backgrounds. If you do not need as many pictures, the smaller packages will work perfectly.

Are you available on weekends?

I am able to work some weekends but these bookings are limited.

How does booking work?

Select your preferred package, location and date from the dropdown menus on the booking page. If you want your shoot to take place in a different place you can choose a bespoke package. This information is then sent to Snapped Up HQ and once a time is confirmed, you will be sent a PayPal invoice. Payment is taken at the time of booking.

I want my shoot in a different location

If you want your shoot in a different location, you can arrange a bespoke package.

Can bespoke shoots happen outside London?

Yes bespoke shoots can take place outside London, although this is slightly more expensive, as travel time and costs will be added to the price.

How much do bespoke packages cost?

By nature of being bespoke the prices vary, although they generally cost somewhere between £200 and £350.

Preparation

What should I wear?

Wear something flattering that you feel comfortable in  – think date outfit. Generally black or white clothes do not photograph that well – bright colours are good. Most of the photos will be mid shots (waist up) or head and shoulders, so your bottom half is slightly less important, unless you specifically want full-length pictures. Having a few different layers and accessories in a bag works really well.

What should I bring with me?

In addition to a change of clothes and accessories, feel free to bring some everyday props. Props are great for dating photos because they give you something to do with your hands and they can say something about you and your interests. Newspapers, books, bikes, water bottles, yoga mats, guitar cases and skateboards are all good examples.

Should I get my make-up done?

If you don’t tend to wear much make-up, I would come as you normally are – Snapped Up is about getting great natural pictures of you, so theres no point wearing loads of makeup if that is not your style. But if you are someone who generally wears makeup and you want to get it done professionally that is good too. I can put you in touch with a brilliant make-up artist.

Can I wear my glasses?

Absolutely, but please make sure they are clean. If you have anti-reflective glasses, that would be helpful. If you wear contacts and lenses then feel free to bring both.

The Shoot

How does the shoot work?

Expect an informal meet-up; we’ll have a chat and when you’re feeling a bit more relaxed, we’ll take a few pictures in different places around the location. People generally find it gets much easier as they get use it.

 

What happens if it’s raining?

If bad weather is forecast we might need to reschedule. This needs to happen by 6pm the night before the shoot.

Where do I get changed?

If you need a full outfit change, there are cafés and bars where you can change in the toilets near the majority of the locations. It’s also worth bringing a few different layers and accessories in a bag, which you can put on wherever we are.

Are the shoots always outdoors?

Generally yes

After the shoot

How will I see the images?

I will upload a selection of the unedited images to a password protected gallery on this website for you to choose from. When youve selected your favourite photos, I will then edit them and re-upload the final edited images to your gallery, where you can download them.

When will the images be ready?

I usually upload a small edit for you to choose from the day after the shoot, although sometimes it can take two or three days if it’s a very busy time. Once you have made your selection I will get the final edit to you within 2-3 days.

Do you retouch the photos?

I lightly edit all images. This means adjusting the white balance, exposure, crop, contrast, brightness and sharpness etc. as well as removing small marks such as blemishes, spots or stains. The photos are supposed to look natural so I do not do heavy stylized retouching or airbrushing, although this can be arranged for an extra free if necessary.

Do you do the editing yourself?

I do the vast majority of the editing myself. When clients request additional editing I occasionally use a professional retouching service

Can I keep the unedited or RAW files?

Sorry I am afraid not. There are quite a few reasons why photographers generally do not do this – partially because the RAW files are an incomplete work but also for technical reasons related to copyright.

Can I have high-resolution files of the photos?

High resolution images are available for £25.

Can I have extra photos?

Additional web-sized images can be purchased for £20 each.

Do you back the photos up?

I keep a back up of final edited photographs for one year.

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